Support

Stuck on something? Send us an email. A real person reads every one.

My apps aren't locking

BetterBuddy needs Screen Time access to lock apps. Open Settings, tap Screen Time, and make sure it's turned on and BetterBuddy is allowed. Then open BetterBuddy and check your locked apps and lock time.

I sent a message but my apps are still locked

After you send, come back to BetterBuddy and tap that you sent it. That's what unlocks your apps. If it still doesn't work, email us and tell us what you see.

Managing your subscription

Subscriptions are handled by Apple. Open Settings, tap your name, then Subscriptions. Or go to apps.apple.com/account/subscriptions.

Got a new phone? Open BetterBuddy, go to the subscription screen and tap Restore purchases.

Refunds

Apple handles all payments, so refund requests go through Apple at reportaproblem.apple.com.

Deleting your data

Your contacts, messages, streaks and settings are stored on your phone. Deleting BetterBuddy removes them. For questions about the anonymous analytics we collect, email us. The Privacy Policy has the details.